Service and Support
Whether you’re a self-builder or developer, our team of timber experts are here to help.
When you come to Turner Timber, you’ll get personal, responsive support from a dedicated team. Working closely with you, your architects and your builders, we’re absolutely committed to supporting you at every step of the way.
Whatever your requirements, we can provide the right solution, and are here to guide you. From answering your questions to providing honest, expert advice, we will do our very best to ensure that your project runs smoothly from start to finish.
With extensive stock, an expansive facility and a dedicated team, we have the capacity to handle projects of all sizes for developers, commercial clients and self-builders from across the UK and beyond.
When it comes to any form of building, it pays to be precise!
Our experienced team designs and manufactures all our frames, trusses and joists in-house at our advanced facility in Hull. We work to extremely tight tolerances and have stringent quality control procedures in place to to ensure that everything comes together as it should on site, first time.
We’ve built our reputation on providing quality products and a quality service. It’s something we never compromise on.
From the timber we use and the advanced design of our products, to the precision manufacturing and quality control processes, we work with attention to detail to provide our customers with the absolute best.
As part of the Turner commitment to quality, we’re members of TRADA, (The Timber Research and Development Association), an internationally recognised centre of excellence on the specification and use of timber products.
All our trusses and joists also come with a CE marking, acting as an assurance that the design meets all the relevant European health, safety and environmental protection legislation.
We use only the finest quality timber, carefully sourced from FSC / PEFC certified sustainable, well-managed forests in Scandinavia and mainland Europe.
All timber comes strength-graded and is thoroughly inspected by our experienced team of joiners to ensure that it meets our exacting quality standards.
Value for money
We don’t trade on price, but always aim to deliver real value for money. In practice, this means providing quality products, a responsive service, whilst doing things properly and getting everything right first time.